At Trail Toro, we are dedicated to delivering your Fishing Gear, Hiking Gear, Luggage, and Tech Accessories reliably and efficiently, no matter where you are in the world. We strive to make your experience smooth from the moment you place your order to the time it arrives at your door.
Order Processing
All orders are processed after confirmation and verification. Once your order has been placed and confirmed, it will be carefully prepared for dispatch. You will receive an order confirmation via email or SMS (where applicable), followed by a notification once your package has been handed over for delivery.
Shipping Method
Trail Toro delivers exclusively through cash-on-delivery (COD). This means you pay only when the item reaches your address. Please ensure that someone is available to receive and pay for the order at the delivery location. Failure to receive or pay for the shipment may result in cancellation of future orders.
Tracking and Updates
After your order is shipped, you may receive tracking details via email or text message, where applicable. This allows you to monitor your package’s status as it moves toward its destination. If tracking information is not available, you may reach out to our support team for updates.
International Delivery
Trail Toro operates worldwide. We proudly ship to customers across regions, and all orders are handled with care to ensure safe delivery regardless of your location. Please ensure your full address and contact information are correct when placing the order to avoid delays or delivery issues.
Delivery Issues and Concerns
If you experience any problems with your delivery—such as receiving the wrong item, visible damage to the package, or a missing order—please contact us within 3 days of receipt. We will assist you in resolving the issue quickly, including replacement or return arrangements if applicable.
Contact Us
For any questions or assistance related to shipping, feel free to contact our support team [email protected].